Popular Articles
Workvivo/Culture AMP access
When accessing your personal account on workvivo or culture amp for training. It is important to note that this can only be done in Incognito mode! This is because all stores are linked to the store account so when trying to sign in to either ...
MiCollab not making calls or receiving calls
One of the reasons why MiCollab is not making or taking calls is the softphone option is turned off. On the bottom right corner you will see a blue text saying softphone Click on it and enable it. That should fix the issue regarding calls. If the ...
Microphone and Audio intputs and outputs on Teams
One of the reasons why people cannot hear you or you cant hear anything, is probably because Teams has not been configured properly. If you go onto Teams and go to the Settings, and click on the 3 dots next to your profile icon on the top right. From ...
Guide for RDS
RDS Setup RDS (Remote Desktop Service) allows users to work from home/off site. We do not randomly give out access to RDS, if you want to request to use RDS, please speak to your Manager to use it. Ask them to contact IT so we have conformation to ...
Moving Stuff or Saving Stuff on the K Drive
Go to file explorer and type in this on the top address bar: \\srv-nl-fs-02\ Use this address if you need to save stuff or move stuff from the K drive